Whether your investigation (see above) leads to possible service issues on our side or you are stuck debugging the issue on your own, don't hesitate to contact us.
Please check our status page under if there are any ongoing maintenance windows or service issues known. It is also possible - although less likely - that this error is caused by a network, hardware or configuration issue on the side of your hosting provider - us. It's possible that this DNS response gets cached locally. If you visit the App URL during that time, you'll get a 404 error. This is different than the name of the user, it is the Amazon-generated ID. In the Username field, enter the Access Key ID of your S3 user. In the connection dialog box, choose S3 from the drop-down menu. App is not yet readyĬreating an App can sometimes take a few minutes. Fire up Cyberduck, and follow these steps. Check for typos in the address bar (URL) of your browser. htaccess file is present (most likely it is), that it gets uploaded as well. You might be able to use the file explorer from your SFTP application or temporarily show hidden files in your OS to make the. So if you are uploading with SFTP and have dragged the files from your Desktop (Finder) into your SFTP application (Cyberduck, Transmit, FileZilla), this file will likely be missing. This file is hidden from your Operating System by default (as it starts with a period) but contains important rules for your application to function properly. Better upload all files into htdocs directly, not into an extra folder that contains the files.htaccess is missingĪnother common cause for 404 errors is a missing. We have also seen cases where people have uploaded a whole Craft or WordPress folder into the App's htdocs folder.
Now, if you decide to install Laravel or any other software later on, you might have to set the root path accordingly. Htdocs is the default root path if no specific software has been chosen in the Software Preset. Maybe your software is using a different root path than the one that is currently set? Check the root path settings. Or maybe you have pushed to the wrong branch? Only main and master and appname will be deployed. With a Universal App you can use SSH/SFTP to login and see if the files are there.
Please check that all code is deployed completely. Or maybe the deployment is not yet finished (SFTP is still uploading?) or your initial Git push returned an error. So please go ahead and deploy some code first. Sorry, no one-click-installs here, you need to install the software yourself. This information will be given to you either upon sign up or from an authorized representative of the website. You'll be able to follow along with the steps while seeing them Step 2 Log in by entering your login details for Cyberduck failed login. This can be a misunderstanding: You might have thought that when you choose a Software Preset software will be installed. Step 1 To login to your Cyberduck failed login account, open this guide in a new window. Please check the following common issues first: No code deployedĪ common reason for the 404 page is that no code has been deployed yet. In most cases this is not a server issue, but a problem with your code and configuration.
Download S3 (Credentials from AWS Security Token Service) connection profile for preconfigured settings.The 404 HTTP status code means "File Not Found".Use Cyberduck for Windows or Cyberduck CLI on EC2 and have setup IAM Roles for Amazon EC2 to provide access to S3 from the EC2 instance. Download S3 (Credentials from Instance Metadata) connection profile for preconfigured settings.Download S3 AWS2 Signature Version (HTTPS) connection profile for preconfigured settingsĭownload AWS China (Beijing) connection profile for preconfigured settingsĭownload AWS China (Ningxia) connection profile for preconfigured settingsĭownload S3 GovCloud (US-East) connection profile for preconfigured settingsĭownload S3 GovCloud (US-West) connection profile for preconfigured settings.Download S3 AWS2 Signature Version (HTTP) connection profile for preconfigured settings.Authentication with signature version AWS2.S3 (HTTPS) connection profile is bundled by default.Download S3 (HTTP) connection profile for preconfigured settings.Authentication with signature version AWS4-HMAC-SHA256.Use Mountain Duck to mount S3 buckets to your desktop.ĭocumentation Generic connection profiles for third party providers Define website endpoints, enable access logging, configure storage class, encryption and lifecycle (Glacier). Supporting the latest and greatest additions to the S3 storage options. Browse Amazon Simple Storage Service like your harddisk.